People and Culture Partner III

Compassion International (Chiang Mai, Chiang Mai, Thailand)

Chiang Mai, Thailand

Compassion International is a Christian child development ministry aimed at releasing children from spiritual, economic, social and physical poverty in Jesus’ name. We are church-based: Compassion believes the Church is God’s chosen instrument to bring hope to a hurting world. We believe the strategic placement of local churches makes them best suited to address the holistic needs of the children in their communities. And only they can effectively deliver the Jesus-based teaching and whole-life care that children in poverty deserve. Compassion partners with 8,000+ churches in 25 countries around the world to deliver our holistic child development program. We are child-focused: Compassion’s ministry is focused on the individual child and his/her development. We offer this assistance irrespective of caste, creed, class or religion. At Compassion, we believe entire communities will feel the positive impact of our presence because what happens in the life of a child ripples throughout his or her environment. We are Christ-centered: Jesus is the core of our ministry and his life and teachings shape our programs. They reflect the spiritual commitments of our staff. And they guide how we love people, respect communities and cooperate with nations. We are committed to integrity: We hold ourselves to the highest professional and biblical principles in all aspects of our ministry and maintain the highest industry standards for our allocation of funds. Compassion and Compassion International are registered trademarks of the United States government.

About this position

This seasoned partner designs, implements and advises on human resource programs and policies, including performance management, discipline, compensation, benefits, equal opportunity and employee relations. At this career level, the incumbent anticipates and plans for long-term human resource needs and trends. This professional is generally competent in several human resources specialties and may be called on to coach or oversee the work of junior business partners.

Responsibilities

• Acts as an advocate to raise awareness of the needs of children. Understands mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Coaches managers, answering questions and instilling a sense of responsibility in matters such as employee relations, conflict resolution, discipline, performance management, staff development, termination, compensation issues, succession planning, benefits, and talent acquisition. Partners with appropriate senior leadership to properly engage employees in achieving functional objectives in the client area.
• Educates employees, answering questions on matters such as employee-manager interactions, conflict resolution, performance management, compensation issues, and benefits.
• In some locations, assists with or performs recruiting, benefits administration, employee health and wellness, and other human resources related programs.
• Uses current and complete understanding of local and national laws and regulations covering employment issues to protect Compassion's interests by ensuring the ministry is in compliance with legal requirements are as well as providing and implementing relevant recommendations to the client groups on necessary practices/programs changes to meet these requirements.
• Investigates, and makes recommendations for resolution regarding employee or other stakeholder concerns around performance management, improvement, harassment, discrimination, misconduct, and similar matters.
• Analyzes the level of engagement through HR metrics, using personal expertise or assessment instruments. Recommends and institutes timely programs, methods and other interventions to address issues that hinder the team’s level of success.
• Coordinates programs for client groups such as annual merit, performance management, benefits enrollment, and new employee orientation. May facilitate events for client teams such as team building, merit program meetings, strategic planning, brainstorming, or other group sessions.
• Coaches and provides expertise to other professionals and support staff in the Human Resources discipline.

Requirements

• Bachelor's degree in human resource management or any related field
• 10 years of experience in Human Resources with strong generalist and strategic management skills
• Good communication skills