Senior Applications Engineer
Cognex Corporation (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok,
Thailand
Cognex Corporation designs, develops, manufactures and markets a wide range of image-based products, all of which use artificial intelligence (AI) techniques that give them the human-like ability to make decisions on what they see. Cognex products include machine vision systems, machine vision sensors and barcode readers that are used in factories and distribution centers around the world where they eliminate production and shipping errors.
Cognex is the world's leader in the machine vision industry, having shipped more than 4 million image-based products, representing over $10 billion in cumulative revenue, since the company's founding in 1981. Headquartered in Natick, Massachusetts, USA, Cognex has offices and distributors located throughout the Americas, Europe and Asia.
About this position
This position is responsible for conducting pre-sales feasibility studies, customer presentations, trade show set-up, training and onsite post-sales support/installation. The AE determines the right combination of Cognex vision or sensor hardware, lighting, optics and programming for an optimal solution that fits within the customer’s defined budget. The Applications Engineering team provides technical expertise and support the sales organization in selling Cognex Vision and Sensor products to assist sales in exceeding their quota.
Responsibilities
• Provides application feasibilities and fast tracks as necessary.
• Conducts demonstrations and online trials of products at customer sites, trade shows, seminars, and events.
• Troubleshoots issues at customers’ sites and provides resolutions to problems.
• Completes evaluation reports in a timely and complete manner while recommending a solution that fits within the constraints of the application.
• Provides expertise in the integration of Cognex products with devices such as PLCs, PCs, or Controllers.
• Develops a broad technical knowledge of Cognex’s vision and sensor product families.
• Provides customer and sales engineer training when required.
• Provides product feedback to AE Manager and Product Business Units to improve products.
• Provides sales intelligence to sales when communicating with or visiting customers to help Cognex win.
• Maintain and continuously update project information in salesBook.
Requirements
• Proven track record of success in solving applications in the automation industry.
• Good knowledge in mechanical, electrical and industrial automation industry.
• Ability to handle challenging customer situations.
• Industry expertise in vision or sensing.
• Excellent in written and spoken English.
• Willing to travel to other areas in Indonesia.
• Comfortable working in factory environments.
• Working knowledge on MS Windows applications and PC literate.
• Self-driven and ability to work independently is required.
• Technical Degree (preferred in Electrical and Electronics Engineering) or equivalent work experience.
• Experience working with sales.
• Knowledge of optics and/or lighting for machine vision is desirable.
• Working knowledge of PLC’s, Industrial communication protocol and factory automation is desirable.
• Programming knowledge in C# / .Net / Java is an added advantage.