IT Support - English Skill (Laksi)

Coforge limited (Bangkok)

Debarattana, Khet Bang Na,

10260, Krung Thep Maha Nakhon

Bangkok, Thailand

Coforge Limited is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct vantage. We leverage AI, Cloud and Insight driven technologies, allied with our industry expertise, to transform client businesses into intelligent, high growth enterprises.

About this position

NIIT Technologies is now Coforge, a leading global IT solutions organization. We are looking for IT Support in Laksi to provide operational support and improve service efficiency.

Responsibilities

• Operation support for Manufacturing production in order to maximize performance and improve services efficiency.
• Provide support in resolving and troubleshooting problems.
• Preventive maintenance activities for minimize machine computer downtime.
• Measurement & control 5s quality within IT working areas.
• Set up hardware and install and configure software and drivers.
• Offer timely technical support and teach users how to utilize computers correctly.
• Provide helpdesk and technical support either by phone, remote access, or site visits Essential.
• Must available to do plant maintenance period in long holiday (30Dec-2Jan, 12-15 Apr).

Requirements

• Minimum 3 - 5 years of experience in IT Support.
• Excellent customer service and communication skills.
• Capable of working in a pressured environment.
• Strong communication and interpersonal skills.
• Good English Skills at communication level (Note: Interview with Manager in Singapore).
• Experience in IT working areas (DataCenter, system, network, office).
• Experience in Workplace areas (PC, Notebook, Tablet, etc.).
• Experience within IT service delivery.
• Working Knowledge of IT Hardware and Software.
• Service now tool experience.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
• Comfortable working directly with end users.
• Associate's or Bachelor of computer degree or Certificate.