SEA Parts Manager

CNH Industrial Services (Thailand) Limited

CNH Industrial Services (Thailand) Limited (Sathon, Bangkok City, Thailand)

Bangkok, Thailand

CNH ( NYSE: CNHI ) is a world-class capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, New Holland Construction, and CASE Construction Equipment. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success. As a truly global company, CNH’s 40,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.

About this position

CNH is a global leader in capital goods, formed from the merger of Fiat Industrial and CNH Global, offering a dynamic and multicultural work environment focused on innovation and growth.

Responsibilities

• Achievement of sales revenue and gross margin objectives for assigned territory and each Importer within territory.
• Deliver the spare parts, attachment and Lubricant business plan to ensure achievement of budget and to identify and exploit all new business growth opportunities with Importers/distributors/dealers.
• Ensure that network is aware of available promotions and place orders in line with objectives.
• Visit Importers/distributors on regular basis to ensure objectives are achieved.
• Implement Parts sales processes to improve retail sales.
• Identify training needs for importer/distributor parts personnel and nominate them for suitable trainings to improve their competence.
• Monitor territory parts sales performance and provide sales forecast on a timely basis.
• Conduct studies in the marketplace to determine competitor activities and, where appropriate, develop necessary action plans to counter and recover lost business.
• Suggest, plan and ensure execution of parts marketing programs in collaboration with Parts Marketing Manager to improve CNH/Importer revenue, profit and market penetration.
• Support market intelligence for corporate parts market development initiatives.
• Sustain Importer inventory to be optimized to provide maximum levels of customer order fill and satisfaction.
• Assist Importers/ customers in resolution of parts shipment and supply related problems.
• To update and train Importers on parts related IT tools and systems (eParts, Dealer Portal, SAP, GPS, etc).
• Involve in assessment, appointment and contract renewal of network partners in the territory.

Requirements

• Higher education in Mechanical Engineering or Business or Marketing Management.