Business Analyst (Coffee Chain)

CJ MORE (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

CJ MORE, one of the most popular Thai retailers. To establish itself apart from competitors, CJ MORE would launch a new business in 2020 under the theme "More Than a Supermarket." Being more than simply a supermarket and convenience store to fulfill all of consumers' needs and differentiate from other peers in the same market with our strong store brands such as Nine Beauty, Bao Cafe, Uno and A-Home. The firm is moving forward and growing its own retail brand to better serve its consumer groups, with the goal of becoming a public company in the future. CJ MORE is a unique iteration of the typical supermarket, providing a wide variety of products and services and consumer goods at reasonable prices. The company has expanded substantially over the last 18 years. There are now more than 1000 branches operational in over 42 provinces nationwide.

About this position

The Business Analyst position at a coffee chain involves designing performance reports, analyzing business performance, supporting business development, conducting market research, and preparing ad hoc reports.

Responsibilities

• Design and manage performance and CRM reports: Utilize SQL, BI tools, and Excel to create comprehensive reports that track key business metrics.
• Analyze business performance: Provide insightful analysis to management, enabling data-driven decision-making and supporting new strategic initiatives.
• Support business development: Leverage analytical insights to identify opportunities for growth and contribute to business development efforts.
• Market research and competitive analysis: Study market trends and competitors to identify opportunities for enhancing business competitiveness.
• Ad hoc reporting: Prepare various reports as needed, tailored to specific business issues or management requests.

Requirements

• Educational background: bachelor’s or master’s degree in a relevant field (e.g., Engineering, Business, Data Analytics).
• Experience: 3-5 years in retail, food & beverage, or project management roles, with a strong analytical focus.
• Analytical skills: Proficient in collecting, organizing, and analyzing data, with a keen eye for detail and accuracy.
• Interpersonal and communication skills: Ability to communicate complex ideas clearly and effectively.
• Prioritization and planning: Strong skills in managing multiple tasks and projects efficiently.
• Language proficiency: Good command of English.