Export Customer Service Officer (Laemchabang)

CJ Logistics (Thailand) (Si Racha, Chon Buri)

Chonburi, Thailand

CJ Logistics leads the way in supply chain technology, engineering, systems and solutions as well as SCM consulting. Every member of our team provides an integrated one-stop SCM service that creates customer value by strengthening global network presence in 40 countries. CJ Logistics is on track to become a global leader in logistics with innovative technology and will always passionately pursue worldwide logistics excellence.

About this position

The Export Customer Service Officer (Laemchabang) is responsible for supporting overseas agencies, coordinating export shipments, and ensuring customer requirements are met.

Responsibilities

• Support oversea agency, contact with CJ subsidiary in other country.
• Coordinate and arrange export shipment according to committed date.
• Support customer requirement.
• Checking Export entry and benefits according from customer request.
• Prepare document in order to submit Form-E, D, AK etc. refer to customer requirement.(if any)
• Summary report shipment and KPI control.

Requirements

• Diploma /Bachelor's degree in International Business or Logistics Management or related field.
• 1-2 years experience in freight forwarding and oversea contact.
• New graduated in Logistics field are welcome.
• Having knowledge of export customer service at least 2 years will be advantage.
• Having knowledge and experience about Form-E, D, AK etc. will be advantage.
• Can work under pressure.
• Computer skills: MS Office (Word, Excel and Outlook).
• Service mind & willing to work with team.
• Good command of English both writing and speaking.
• สามารถเริ่มงานได้ทันที จะพิจารณาเป็นพิเศษ.