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Junior IT Network Engineer

CHANINTR
CHANINTR (Khlong Toei)
Bangkok, Thailand 🇹🇭
CHANINTR
CHANINTR began as a furniture importer, launching in Bangkok in 1994 with the brands Baker and McGuire. We were drawn to their shared approach to living — one of relaxed luxury that we were surrounded by while growing up in America. But it was their commitment to quality, attention to craftsmanship, and grace of their service — placing importance on relationships with those they work with — that we wanted to share with our customers. Over the past two decades, our business and our family of brands have grown but our approach has remained constant. Quality and service are still part of everything we do. We consider every detail, from fitting a joint to furnishing a full apartment, and believe that relationships extend beyond the first interaction. They last a lifetime. These values have informed our understanding of the home and how we help to build it. Through our brand partners, which produce everything from furniture to fixtures, and our services, which range from styling and consultancy to full-service interior architecture and design, we endeavor to create spaces that exceed expectations. At CHANINTR, we believe in living well, in the everyday and in the most special moments.

About this position

The Junior IT Network Engineer is responsible for assisting in the configuration, maintenance, and troubleshooting of an organization's network infrastructure. Working under the guidance of an IT operation manager, this role involves ensuring network performance, identifying network issues, and providing technical support for both hardware and software systems.

Responsibilities

Key Responsibilities:
• Assist in the installation and configuration of network hardware (e.g., routers, switches, firewalls).
• Monitor network performance and ensure high availability and reliability.
• Support in configuring and maintaining Local Area Networks (LANs), Wide Area Networks (WANs), and other related network infrastructure.
• Project planning and managing tasks in a project, ensuring that all projects are delivered on-time, within scope and within budget and developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Identify and troubleshoot network-related issues, including connectivity problems, slow performance, and hardware failures.
• Work with the IT support team to resolve issues quickly and efficiently.
• Document network problems and resolutions for future reference.
• Assist in maintaining and configuring network security, including firewalls and access control systems.
• Perform routine network vulnerability assessments and implement security updates.
• Respond to security incidents and breaches under the guidance of senior engineers.
• Use monitoring tools to track network performance and report any irregularities.
• Assist in generating network performance reports, including bandwidth usage and uptime statistics.
• Maintain network diagrams, asset inventories, and related documentation.
• Provide technical support and training to end users on network systems.
• Assist in maintaining disaster recovery procedures.
• Collaborate with IT teams to support project implementations.
• Stay updated on emerging technologies and network trends to suggest improvements.

Requirements

Required Skills and Qualifications:
Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or relevant certifications)
Technical Skills:
• Basic knowledge of network hardware (routers, switches, firewalls, etc.).
• Familiarity with network protocols (TCP/IP, DNS, DHCP, etc.).
• Experience with LAN/Wi-Fi, WAN, firewalls, VPN design, implementation, troubleshooting, and problem resolution.
• Basic understanding of network monitoring tools (e.g., Wireshark, SolarWinds).
Soft Skills:
• Strong problem-solving skills.
• Ability to work in a team environment.
• Can-Do Mindset: Exhibits a proactive, positive approach to overcoming challenges and finding solutions.
• Good communication skills for rep