The Aftersales Specialist for the Malaysian and Indonesian market is responsible for managing after-sales service agreements, coordinating claims, and overseeing spare parts management while ensuring product quality and training for service teams.
Responsibilities
• Negotiate after-sales service agreements for the Malaysian and Indonesian markets, oversee warranty parts and audits, and organize training for after-sales service teams.
• Assist general distributors in tracking and reporting product quality issues related to after-sales services.
• Coordinate after-sales service claims between regional headquarters and general distributors.
• Oversee the ordering, execution, and management of after-sales spare parts and accessories for Malaysia and Indonesia.
• Monitor inventory turnover rates of spare parts at general distributor locations.
• Other as assigned by supervisor.
Requirements
• Bachelor’s degree or higher in Vehicle Engineering, Mechanical Engineering, Automation or related fields.
• Proficient in market analysis, new energy product maintenance, and management.
• Skilled in using office tools, with Tableau experience is preferred.
• Experience in automotive after-sales service management in Malaysia or Indonesia is preferred.
• Strong written and spoken skills in English. Proficiency in Chinese is preferred.
Benefits
Huneety A.I Salary Estimate
30,000 - 50,000 THB per month
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