Export Sales Coordinator

CHABAA BANGKOK CO.LTD. (Mueang Pathum Thani)

Pathumthani, Thailand

Chabaa is the leading expert in fruit beverage production. We continuously develop high-quality innovative products that raise the standards of beverage industry. Using only the finest ingredients found in nature accompanied by the latest and the most advanced manufacturing process. We aim to be the global leader in the beverage industry.

About this position

The Export Sales Coordinator is responsible for supporting the sales team by ensuring smooth operations, coordinating with various departments, and preparing necessary documentation related to sales and post-sales activities.

Responsibilities

• Support the sales team to ensure smooth operations.
• Coordinate with internal and external departments to foster understanding and cooperation in various processes.
• Prepare documentation related to sales and post-sales activities.
• Prepare booking information and compile it for the Export Admin team to proceed with the necessary steps.
• Generate SO (Sales Order) in the system for all export shipments, including domestic sales shipments.
• Prepare and send approved PI (Proforma Invoice) & OI (Order Invoice), including coordinating other related matters, to the relevant departments.
• Coordinate sample requests and prepare related documents, including booking DHL services for the sales team.
• Create various documents in the system, such as complaints, NC (Non-Conformance) reports, expense approvals, requisition forms, early product release forms, or other approval documents.
• Monitor and verify the production plan, and check the finished product quantity to ensure it meets customer agreements.
• Coordinate with the factory to ensure timely delivery of products according to the customer’s requested schedule.
• Coordinate and arrange transportation, including booking trucks, ships, and airplanes, to ensure preparedness for loading and delivering products to customers.
• Prepare and follow up on the necessary export documents in accordance with customer requirements and conditions.
• Address and coordinate with relevant departments regarding customer complaints and post-sales issues.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• At least 1 year of experience in Sales Support.
• Proficiency in English with strong communication skills.
• Knowledge of products/services and understanding of the processes within various departments that require coordination.
• Strong in problem-solving and decision-making/ communication and coordination/ attention to detail skills.
• Ability to manage multiple tasks simultaneously.