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Warehouse Section Manager

CEVA Logistics (Bang Phli, Samut Prakan, Thailand)
Samut Prakan, Thailand 🇹🇭
CEVA Logistics is one of the world’s leading logistics companies, providing end-to-end design, implementation and operational capabilities in freight forwarding, contract logistics, transportation management and distribution management. We employ more than 50,000 people and run a global network with facilities in more than 150 countries. We have particular expertise in automotive and tires; technology; consumer and retail; industrial; telecommunication; energy; aerospace; and healthcare. CEVA people are empowered individuals committed to our customers' success. CEVA people are passionate about supply chain management and we have exciting opportunities for young talents who are interested to start a career with the CEVA organization.

About this position

Warehouse Section Manager will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Responsibilities

Customer Service
• Maintain inventory accuracy between Bollore & customer's WMS system
• Data compilation & reconciliation related reports
• Accurate monthly billings
• Achieve & maintain consistent service specific key performance indicator
• Provide good customer services at all times
• Conduct regular cycle count or annual stock take
• Lead a team of Customer Service Officers & Warehouse personnel to fulfil commitment to customers
• Lead key contact for customer in logistics related fields
• Prompt reply for customers' queries
• Proactive to implement customer specific improvement program

Operations
• Oversees, plans, directs, supervises the entire function and all-related functionalities
• Investigate root-cause of operation incidents and service failures, make recommendation to the Operations Manager / Management for improvements
• Analyzes data and make recommendations to management on any changes that need to be implemented not limited to service charges, operational handling, and revision of specific clauses / provisions covered by service agreement
• Constantly review and explore effective operational methods to achieve higher productivity in the area of responsibilities
• Ensure the implementation of goals, objectives, policies, procedures and work standards for the operation of the program
• Motivate staff involved with operations of the program to develop entrepreneurial & initiative ideas
• Ensure the periodic maintenance is being carried out for Warehouse MHE
• Maintain warehouse housekeeping & workplace safety
• Managing the profitability of the appointed operations

Requirements

THE SUCCESSFUL CANDIDATE
• Bachelor's degree in any related discipline (Business Administration, International Business)
• 5 years' experience in Warehouse Management, Warehouse Service Provider
• Experience in logistics related field, 3PL is preferable
• Excellent interpersonal, communication & negotiation skills
• Ability to speak well confidently and build rapport with customers
• Computer skills: Word, Excel, Power Point, and internet
• Good Interpersonal & relations with all levels
• Strong mentality and interpersonal skills
• Good command in English

Benefits

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Huneety A.I Salary Estimate
60,000 - 150,000 THB per month