Operations Strategist Analyst - Cash Loan
About this position
Responsibilities
• Our operations team grow so fast, you will develop and set scalable processes
• Improve our current process to be more efficient.
• You will develop metrics & SLA of our operations process and maintain it at the most efficient and effective level.
• You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.
• You will work closely with online sales and operations team for business process improvement and implementation.
Requirements
• Having experience at least for 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.
• Experience in coordinating projects & campaigns across teams.
• Ability to multitask and execute in a fast-paced, team-oriented environment
• Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
• Strong problem-solving skills and ability to identify root causes
• Working knowledge of medium-large operations
• Bonus Points: Experience in managing large scale operation projects either in e-commerce or call center