Digital Product Content Associate
About this position
The Digital Product Content Associate is responsible for coordinating product content, creating engaging product descriptions, and ensuring accurate information flow between teams, while also being flexible during peak e-commerce periods.
Responsibilities
• Review and follow up information for product content related with the merchandising team.
• Responsible for formatting and transferring info from the old version of the line sheet to the newest version.
• Coordinate with Merchandising and Brand Representatives to obtain sufficient and accurate information for product description.
• Review stock related information including store allocation, shelf life, and safety stock, and upload information into the system.
• Liaise with operation team on information and issues regarding stock sync.
• Create a product name and short description in the system.
• Write content that describes and promotes our products and services.
• Monitor trends to each product category and align with the creative teams on overall content direction as needed.
• Update the knowledge about product in the responsible category.
• Review product information completeness and accuracy.
• Share knowledge and update the team on the trend of the content of your own category.
• Have to understand systems flows and be able to detect issues arising from each step of work.
• Be flexible about working hours during the peak e-commerce period to stand by and fix issues for the team.
• Be part of the project do drive new initiatives/improvements as needed.
Requirements
• Bachelor's degree (Open to New Graduates) *
• Organized and detail oriented.
• Be able to work under pressure and meet deadlines.
• Basic Excel Skill
• Highly responsible and self-managed.
• Good coordination and communication skill (Coordinator Track)
• Excellent writing and editing skills in both Thai and English (Product Description Track)
• Creative mindset (Product Description Track)
• Initiative in learning and improving (Product Description Track)
• Interested in market trends and products for sale in e-commerce (Product Description Track)
• Understanding of product category tree & product grouping
• Interested in market trends and products for sale in e-commerce.