Business Process Improvement Specialist
About this position
The Business Process Improvement Specialist is responsible for analyzing, developing, and implementing business processes to enhance operational efficiency and mitigate risks.
Responsibilities
• Define and examine analysis, development, and implementation of the current and new business processes to ensure 'To-Be' process be identified operation risk and have risk mitigation for key risk.
• Measure the operations for business process improvement, including reengineering business process, to maximize profitable operations.
• Provide recommendations on areas of improvement, key business process risks and issues that impact business operations to support in term of solutions.
• Participate in identifying and creating methodology to rectify performance issues and drive operational excellence, to ensure business processes meet defined objectives.
• Coordinate with senior management and related functions to deliver excellent service and assess operational performance.
• Make summary reports of overall business process improvement to propose and improve operation performance.
Requirements
• Master’s Degree in Business, Accounting, Finance, Information Systems, Engineering, or a related field.
• Minimum of 4 years experience in process improvement and at least 1 year in Retail or Service Business.
• Have strong analytical, numerical, and financial skills.
• Have strong communication – verbal and writing.
• Be able to coordinate and work as a team.
• Be creative and initiative.