Analyst, Operations Quality

Celestica (Laem Chabang, Thailand)

Chonburi, Thailand

Celestica enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in aerospace and defense, communications, enterprise, healthtech, industrial, semiconductor capital equipment, and smart energy to deliver solutions for their most complex challenges. A leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers. The Celestica Thailand facility has been established since 1995. Being Celestica’s biggest manufacturing site globally, we employ more than 5,000 employees. Our highly skilled teams produce high technology, high quality products for customers in the communications and enterprise market segments. With unrivalled expertise in high-mix low-volume manufacturing, direct fulfillment, reverse logistics and test development, we enable our customers to realize greater value, potential and outcomes.

About this position

Quality Analyst is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement and work with team to achieve all quality KPIs.

Responsibilities

Performs tasks such as, but not limited to, the following:
• Handle all quality excursions, take effective actions and follow proper escalation
• Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required
• Assist to create the quality control plan for respective area (material/process/product)
• Analyze, monitor and report quality KPI for internal (factory) and external (customer). – RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert)
• Drive continuous improvement to benefit customer, CLS and supplier
• Draft internal quality system procedures, work instructions and workmanship standards
• Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
• Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
• Enhance the quality skills and product knowledge through the training program.
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.

Requirements

Knowledge/Skills/Competencies
• Knowledge of quality tools, ISO and IPC standards and processes
• Knowledge of software as used in generating reports capturing data & presenting data in an understandable format
• Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Understand Six Sigma and Lean Kaizen.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality, on-time delivery and profitability of the unit
• Ability to effectively communicate with a wide variety of internal and external customers

Physical Demands
• Repetitive manual movements (e.g., keyboarding)
• Sustained visual concentration on small areas, such as monitors, screens
• Sustained visual concentration on numbers, legal documents
• The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.

Typical Experience
• 4 to 6 years (2-4 years)
Typical Education
• Bachelor's Degree
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position.