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Analyst, IT Solutions

Celestica (Laem Chabang, Thailand)
Chonburi, Thailand 🇹🇭
Celestica enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in aerospace and defense, communications, enterprise, healthtech, industrial, semiconductor capital equipment, and smart energy to deliver solutions for their most complex challenges. A leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers. The Celestica Thailand facility has been established since 1995. Being Celestica’s biggest manufacturing site globally, we employ more than 5,000 employees. Our highly skilled teams produce high technology, high quality products for customers in the communications and enterprise market segments. With unrivalled expertise in high-mix low-volume manufacturing, direct fulfillment, reverse logistics and test development, we enable our customers to realize greater value, potential and outcomes.

About this position

The Analyst, IT Solutions will collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example SFC, ERP and local applications) and participate in IT projects.

Responsibilities

• Gather and document business requirements by engaging with business partners
• Work with various IT teams and the business partners to deliver IT solutions
• Respond to system problems by analyzing the issue and determining the next course of action
• Provide system training to end users
• Participate in various IT projects as required

Requirements

• Strong customer service orientation
• Good analytical, technical, troubleshooting and problem solving skills.
• Good communication and documentation (including flow charting) skills.
• Good understanding of software development life cycle concepts and practices.
• Good knowledge of the business area to be supported and a good understanding of its associated business processes.
• Basic to good coding skills in specified programming languages.
• Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)
• 1 to 3 years of relevant experience in similar roles
• Bachelors Degree or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography