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Sales Associate

Cartier (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
A French luxury Maison, open-minded and curious about the world, Cartier designs timeless creations and finds beauty wherever it may lie. In tune and engaged with its time and constantly enriching its legacy, Cartier continues to expand the limits of creativity and enhance beauty with its savoir-faire. Founded during the era of great inventions, Cartier has always been inspired by the progression of ideas and artistic movements. The Maison continues this progression today, all the while creating an expression of its own. Love, Trinity, Juste un Clou, Tank, Panthère, Santos… From high and fine jewelry to watchmaking, from leather goods to fragrances, eyewear and objects, Cartier reveals beauty in every creation, with just the right touch of panache and the secret signature of its unique expertise.

About this position

The Sales Associate is responsible for achieving sales targets, providing exceptional customer service, and ensuring smooth operations in the boutique.

Responsibilities

• Strive to achieve sales targets to meet individual and boutique targets, both quantitative and qualitative
• Track sales on a daily/weekly/monthly basis to ensure own targets are met
• Monitor quota on all categories of product before closing the sales with client
• Deliver a unique and exceptional client experience including sharing passion and values of the Maison
• Master perfectly the sales ceremony (welcome, discover and understand, convince, close and develop) and strive to always improve and surprise the client(s)
• Act as the privileged contact for the client(s) in case of After Sales
• Cultivate strong client relationships and develops client loyalty to efficiently develops the client portfolio and executes targeted CRM and CS actions
• Participate to client events and acts as an Ambassador of the Maison
• Respect Maison and boutique policies and compliance
• Ensure assigned operational tasks by the immediate Supervisor are completed timely and orderly, e.g. stock-take accuracy, stock preparation, monthly stock counting, stock arrangement, cleanliness of back of house
• Participate to the implementation of Visual Merchandising
• Assist with special projects when required

Requirements

• Minimum Bachelor degree (any field)
• Minimum 2 years of retail experience preferable in Watches & Jewellery luxury retail
• Strong team player
• Highly motivated and fast-learner
• Client service mindset and digital proficiency
• Result-oriented and proactive
• Great communication and presentation skills
• Excellent command in English and Thai. Proficient in Chinese is a plus
• Well groomed, with a pleasant and dynamic personality

Benefits

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Huneety A.I Salary Estimate
25,000 - 40,000 THB per month