Digital Product Manager

Carrier (Pathum Thani, Pathum Thani, Thailand)

Pathumthani, Thailand

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About this position

This position will play a crucial role in determining product features and functions, and oversees product development liaising with cross functional teams.

Responsibilities

As a Digital Product Manager, you’ll be responsible for:
• Collaborate with global project teams in working on multiple IoT projects over MS Azure and AWS cloud.
• Collaborate with stakeholders (business owners, architects, developers, and partners) to translate business needs into detailed digital requirements and prioritize the product roadmap for maximum value.
• Implement digital products/solutions, ensuring value delivery to target customers and users.
• Organize ideation sessions to define business use cases and lead product validation, implementation, and iteration with pilot customers.
• Lead the customization and localization of global digital solutions for regional business applications, ensuring product-market fit.
• Define and improve operational processes with business teams to facilitate product implementation, driving digital transformation and fostering a digital mindset.
• Track and analyze regional digital metrics, working with business and product teams to optimize product performance and enhance customer satisfaction.
• Bridge global product teams and regional stakeholders to drive digital solution implementation, gather user feedback, and optimize products for continuous improvement.
• Contribute to the product roadmap by staying updated on industry trends, focusing on solutions for the Asia Pacific region.
• Promote digital transformation, agile methodologies, and the scaling of use cases to deliver commercial value across regions and business units.
• Foster cross-functional collaboration to share experiences, synchronize value creation efforts, and identify new opportunities for digital solutions to improve operations and user experience.

Requirements

As a minimum you must have:
• Degree in Computer Science, IT, Engineering, Marketing, or related field.
• 8+ years of product management experience in an MNC, with a focus on the South Asia Pacific market.
• Solid experience on digital product development, launch and operation.
• Experience in digital solutions for B2B/B2C use cases and a proven track record of successful IoT project delivery.
• Strong commitment to driving business value through digital product adoption.
• Familiarity with digital technologies, UX principles, and project delivery processes.
• Project experience in Agile/Scrum/Lean methodologies and vendor management.
• Familiarity with cloud-related technologies, MS azure and/or AWS is a plus.
• Excellent communication and change management skills across cross-cultural stakeholders.
• Strong analytical skills and risk management abilities.
• Fluent in English (both written and spoken).