Sales and Application Specialist

Carl Zeiss Co., Ltd. (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 8.8 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2022). With over 38,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities (status: 30 September 2022). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.

About this position

ZEISS is an internationally leading technology enterprise in the optical and optoelectronics industries, with a focus on Medical Technology, Vision Care, and Industrial Quality Research in Southeast Asia.

Responsibilities

• Ensure that Achievement in sale target of each component, product push in area and Goal in each fiscal year
• Ensure that profitability within the given territory follow the policy and compliance
• Visit existing and prospective customers regularly to cover the area
• Coordinate and recheck tender or bidding processes (Documents) with Sale Admin, Application and manager to succeed the project
• Demonstrate excellent communication and negotiation skills with customers and sharing to team and supervisor
• Always collect information and use the data to explore possibilities for market improvement, market expansion, and access to more customer needs
• Always work closely with each other sale representative and support team to improve competition
• Has a duty to create an environment of working in a team for the benefit of the happiness between customers and people working together
• Always to development on selling Skill, Communication Skill, Positive Attitude or personal behavior for enhancement customer value and team achievement
• Concentrate for alignment with ZEISS agenda 2025 and ZEISS agenda announcement in the future
• To liaise effectively with team members and support staff for demonstrations, trainings, seminars and workshop
• Provide good of service to customer by professional skill
• Recognize clients‘ feedback on product’s satisfaction; solve the problem, provide after sales service for individual in order to build confidence and satisfaction to the customers as well as establish a good relationship between the company and clients
• Good manage for hygiene on CRM and always update SAP Fiori any time
• Follow up collection and coordinate with finance and customer
• Good Time management to support ZEISS business, customer needs and following on duty of sale representative

Requirements

• Provide application support for (OPT -Equipment)// Microscope, Biometry, CDM, and related products of OPT group in the defined territory
• Product Operation management by application, presentation, demonstration, and training to customer
• To have a good knowledge of the medical products and to keep abreast in related technology advances
• To have involve to addressing problem equipment and co-ordinate with service and application teams till finish of problem
• Always to visit customer for give support some basic maintenance such as clean up the