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About this position

The IT Trainer / Tutor position at BSI involves delivering training courses, conducting assessments, and providing expertise to enhance clients' knowledge and skills while promoting BSI's standards of excellence.

Responsibilities

• To deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills.
• To conduct on-site assessments against the requirements of relevant standards or specifications.
• To provide expertise, produce surveillance and initial assessment reports and make recommendations for certification decisions.
• To promote the BSI product offering and solutions to our clients with the view of improving their business performance, managing risk and “Making excellence a habit”.
• Conducts document reviews of clients’ manuals and procedures.
• Plan assessments and issue assessment plans to clients in advance.
• Ensures that the assessment team is competent to do the job.
• Conduct assessments in a professional manner.
• Leads an assessment team if assigned as the Lead Assessor.
• Provide an assessment report and make recommendation for certification, maintenance, or cancellation of the certificate.
• Performs technical reviews for assigned projects.
• Supports training operations as a trainer.
• Supports Operation Manager in assessor qualification.
• Supports special assignments in operation, compliance, and risk activities.
• Ensures the safeguarding of client’s confidential information.
• Ensure that value is added to customers and their business/organization through the delivery of BSI training courses.
• Inform customers of BSI services to their needs during training sessions.
• Provide delegates with information on how the training is aligned with the overall customer journey with BSI.
• Continually enhance the reputation and perception of BSI through excellent delivery of training courses/solutions and day-to-day interactions with customers and other key stakeholders.
• Provide feedback to support course development in line with the new course and existing product development process.
• Assist with the design of training solutions. (E.g. classroom, electronic, correspondence, mentoring, coaching).
• Maintain and enhance appropriate professional qualification status in relevant disciplines.
• Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery.
• To be a BSI Brand Ambassador.

Requirements

• Bachelor’s degree in computer/information technology or related field.
• Experience in training/tutoring ISO/IEC 27001, and ISO/IEC 20000-1 will be an advantage.
• Understand ISO 27001, ISO 20000-1, related standards, guidelines and applicable regulations.
• Knowledge of key information security management, IT service management concepts & principles.
• Familiarity with how to implement an information security management system, or IT service management system.
• Ability to conduct an effective information security management system IT service management system internal audit.
• Service-minded.

Benefits