IT Support

BRIK (Tangerang, Banten, Indonesia)

Banten, Indonesia

BRIK is the global leader in construction solutions. We cater to both institutional customers (B2B) and retail outlets (direct-to-retail or D2R). Headquartered in Singapore, we reinvent how Indonesian contractors procure and source construction materials in the reinforced cement and concrete segment. BRIK employs 100+ high calibre individuals across Singapore, Indonesia, and India supplying concrete, precast and non-structural products, high-quality aggregates, and construction chemicals. BRIK’s products and solutions bring construction projects to life in cities across Indonesia. Contractors love us for our philosophy of bringing simplicity and advancement in construction technology together.

About this position

The IT Support position involves installing, configuring, and maintaining IT equipment to support employee tasks, ensuring effective troubleshooting and resolution of IT-related issues.

Responsibilities

• Install, configure, set up, and deploy all IT equipment that supports employee tasks.
• Be responsible for hardware, CCTV, applications, email, printers, network (LAN/WAN), and related issues, both offsite and onsite.
• Ensure proper installation of cables, operating systems, and software according to standards.
• Perform troubleshooting on hardware, software, peripheral equipment, and other IT devices.
• Ensure all IT-related issues are addressed promptly and effectively.

Requirements

• Minimum of 2 years of experience as an IT Support, Desktop Support Engineer, IT Help Desk Technician, or similar role.
• Familiarity with PC hardware, printers, scanners, and mobile devices (iOS, Android).
• Understanding of client PC connectivity including ethernet, TCP/IP, switches, routers, and other network-related aspects.
• Adequate knowledge of IT asset management.
• Excellent problem-solving skills and attention to detail.
• Willingness to travel as needed.
• Ability to drive a four-wheeled vehicle.