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IT System Analyst

Boots Retail (Thailand) Ltd. (Din Daeng)
Bangkok, Thailand 🇹🇭
The Thailand’s leading pharmacy-led health and beauty retailer “Our diversity and inclusion vision is to create a culture where diversity and inclusion is at the center of everything we do; powering greater collaboration and innovation, and inspiring us to help people across the world lead happier, healthier lives. We are an equal opportunities employer on a mission to attract, develop and engage employees who reflect the diverse customers, patients and communities we serve, and to foster an inclusive culture where everyone feels respected, valued and excited to drive superior business performance.” We are a member of Walgreens Boots Alliance the world’s biggest healthcare and well-being service provider with more than 270 stores in Thailand and 12,000 around the world. We operated in Thailand since 20years ago and serve more than 400,000 customers per week in order to help people have a healthier and happier lives. From past successes and business expansion, now we are looking for high caliber people with creative mindset and can do attitude to work with us in many positions. This is the opportunity to explore your exciting experience and the time to show case your talents. If you are looking for the challenging jobs, work with professional company and excellence people, open and creative environment, please submit your applications to join us to be the part of our success.

About this position

We are looking for a IT System Analyst, to perform testing on system and coordinate with all stakeholders on requirement to ensure that all new and enhanced features are working properly before launching to production environment.

Responsibilities

• Coordinate with IT project managers, working with business and technical stakeholders on business/system requirement.
• Analyze business application and system requirements, perform Design and Implementation according to project life cycle.
• Responsible for Change Requests and IT support of the system to sustain Business Operation.
• Monitor project status and progress to ensure the project is delivered on-time, within scope and within budget with quality.
• Ensure the good quality of project documentation from vendors.
• Facilitate productive meetings with and between key stakeholders, during the requirement gathering, fit-gap analysis and related workshops.
• Perform test and quality control to ensure that all new features are working properly before launch to production environment.
• Monitor system performance to ensure the responsible systems operates properly.
• Identify problematic areas and implement strategic solutions in time.
• Providing possibilities of the solutions /options on the issues encountered by end users.
• Working with 3rd party analyst/developers to assess changes and implementation.

Requirements

• Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology or other related fields.
• Min 2 years working experience in System analysis, Project management, IT consultant, or related fields.
• Good knowledge in Database Management and SQL language.
• Good in verbal, written and listening in English and Thai.
• Strong problem-solving, logical thinking, analytical and negotiation skills.
• Able to multitask, well-organized, good communication and interpersonal skills.
• Adaptive, flexible, open mindset and fast learner.
• Good understanding in Project management tool, frameworks and methodologies.
• Good knowledge of Microsoft applications (Excel, Word, PowerPoint, Visio, Project).
• Experience working for international company, retail business, and fast-pace environment is a plus.