ผู้จัดการบัญชีหลัก (Key Account Manager)
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ผู้จัดการบัญชีหลัก (Key Account Manager)
About this position
Responsibilities
1. Develop and maintain relationships with key accounts
2. Manage customer expectations and ensure customer satisfaction
3. Identify new business opportunities and strategies to increase sales
4. Analyze customer data and trends to develop customer segmentation strategies
5. Monitor customer feedback and develop action plans to address areas of improvement
6. Keep up to date with industry trends and identify new revenue opportunities
7. Lead negotiations and ensure timely delivery of products and services
8. Develop and monitor key performance metrics to measure success of account management
9. Ensure high quality customer service standards are maintained
10. Prepare reports and presentations for senior management
Requirements
- Proven experience as a Key Account Manager
- Knowledge of sales and marketing techniques
- Excellent communication and negotiation skills
- Good organizational and time management skills
- Ability to develop and maintain strong customer relationships
Skills
Employers actively recruiting
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