Sales Relationship Officer

Bolttech Device Protection (thailand) Co., Ltd.

Bolttech Device Protection (thailand) Co., Ltd. (Thailand)

Bangkok, Thailand

olttech is an international insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. Headquartered in Singapore, bolttech serves customers in 35+ markets across North America, Asia, Europe and Africa. With a full suite of digital and data-driven capabilities, bolttech powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products.

About this position

In this position you will be working closely with both internal and external stakeholders to review and deliver the sales plan and initiatives. This will involve the development of strong working relationships with a range of stakeholders at both management and operational level. You will also actively engage with customers, providing in-depth information and demonstrations of our products and services.

Responsibilities

You will be responsible for…
• Serving as the primary point of contact for customers, providing information and answering questions about products, services, and promotions.
• Building and maintaining relationships with new and existing customers to encourage repeat business.
• Conducting product demonstrations and presentations to highlight features, benefits, and value.
• Working closely with sales, marketing, and customer service teams to align strategies and goals.
• Delivering an effective performance goals based on product volume, revenue, or any custom measure.
• Communicating with partners to understand their needs and provide product value.
• Building relationships with partners based on trust and respect.
• Collecting and analyzing data to study more about consumer behavior.
• Keeping accurate records for composing an effective sales plan.
• Maintaining an updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying customer needs and trends.
• Ensuring effective communication internally and externally especially in receiving and sharing feedback.

Requirements

For you to be successful…We expect you to be able to demonstrate the following key competencies:
Impactful
• Maintains commitment to achieving goals in the face of obstacles.
• Has a clear understanding of team’s objectives and aligns efforts to these.
• Empowered to be quick to act and take steps to address issues.
Collaborative
• Build diverse networks and cooperative key working relationships to work in partnership with others.
• Co-operates with team members to resolve problems and achieve goals.
• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
Communication
• Provides others with information they need in a timely manner.
• Communication is specific and fact based using a style appropriate for the audience.
• Receptive to feedback and appropriately expresses own opinions.
Adaptable
• Employs different approaches depending on the situation.
• Handles unexpected requirements and ambiguity in a receptive and calm manner. Resilient when things don’t go to plan.
• Comfortable using different approaches to problem solving.
Qualifications
• A Thai national.
• At least 3 years of relevant working experience in a sales client-facing role.
• Possess strong presentation, planning, organization, and analytical skills.
• Strong team player, adaptable and versatile in working style.
• Independent, proactive, customer focused, and result-oriented.