IT Support

Bluebik Group PCL (Sathon)

Bangkok, Thailand

Bluebik Group Public Company Limited is a consultancy on digital transformation. It focuses on increasing the capabilities of Thai business organizations with comprehensive technological application. The transformation consulting consists of Management Consulting – advice on strategies and management, Digital Excellence & Delivery covering in-depth recommendations on digital and technological development within organizations, Strategic PMO – advice on tangible benefits and significant cost saving through clients’ business process, and Big Data & Advanced Analytics – provide end to end solution for Big Data & Advanced Analytics from strategy to implementation. The company bases its consulting services on profound understanding about business contexts in Thailand and has more than 750 consultants with experiences from world-class consulting firms

About this position

Bluebik is the leading consultancy focusing on comprehensive advice on digital transformation to enhance clients' capabilities through technology. The role involves constructing robust technology platforms to help leading companies compete in a dynamic market.

Responsibilities

• Administering corporate software systems.
• Deploying and enforcing security policies and procedures.
• Providing IT support and resolving problems.
• Assisting with onboarding of new colleagues.
• Suggesting and implementing improvements in procedures and equipment.
• Maintaining knowledge of IT support, help desk procedures, products, and services.
• Managing an issues tracking system and reporting on issue resolution SLAs.
• Procuring, maintaining, and administering computers and office equipment.

Requirements

• Bachelor’s degree or higher in Information technology, or any relative field.
• Up-to-date knowledge of the latest IT and software trends.
• Experienced in Linux such as CentOS, RedHat or Ubuntu.
• Experienced in network configuration will be advantage.
• Experienced in maintenance & monitoring system that was developed by JAVA, PHP technology will be advantage.
• Experience in AWS, AZURE and/or Google Cloud platform.