Manager - IT

Birla Carbon (Thailand) Public Co., Ltd.

Birla Carbon (Thailand) Public Co., Ltd. (Rayong)

Rayong, Thailand

Incorporated in 1978, Birla Carbon Thailand (BCT) produces carbon black. Its commercial operations began in 1980 with a capacity of 16,000 TPA. With regular expansions, BCT has achieved a capacity of 240,000 TPA, 15 times its original capacity. BCT is the world’s largest carbon black manufacturing plant at a single location. BCT also has the capacity to produce steam at 370 MT/hour and electricity at 49.7 MW/hour. Listed on the Stock Exchange of Thailand since 1992, the company has a market capitalization of Thai Bath 15,975 million (approx. US$485 million) as of 31st October 2018. Located in Angthong province, the company has been awarded the prestigious TPM Excellence Award by JIPM, Japan and the Deming Prize for Total Quality Management Products and Applications Its product, under the brand of “Birla Carbon”, offers a wide range of carbon black for rubber and MRG applications. Almost half of BCT’s production is exported to more than 20 countries across the globe. The company’s products meet the stringent quality expectations of customers in Japan, China, Australia, South Korea, Philippines, Singapore, Malaysia, Indonesia, Vietnam, Taiwan, etc.

About this position

The Manager - IT is responsible for overseeing the information technology and computer systems within the organization, ensuring high levels of availability and security while managing IT staff and resources effectively.

Responsibilities

• Managing information technology and computer systems and monitor all installed systems and infrastructure.
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Proactively ensure the highest levels of IT systems and infrastructure availability.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Identify problematic areas and implement strategic solutions in time.
• Act in alignment with other user, department needs and system functionality to contribute to organizational policy.
• Support audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.
• Implementation of IT policy and Information security policy and monitoring and reporting of deviations.
• Management of data including backup as per policy for all the computer users.
• Coordination with Global business IT, Group IT for Infra & Security projects.

Requirements

• Good command of spoken and written English.
• Fast learner and self motivate.
• Strong interpersonal skill and self motivate.
• Able to work under the pressure.
• Able to work at Maptaphut, Rayong plant.
• Having good working knowledge in:
• Windows 2008 Server basic administration.
• Microsoft Office 2013 (Word, Powerpoint, Excel, Outlook, Access etc).
• Handling Users’ support (Users > 200 Nos.).
• Hardware troubleshooting (desktops / laptops / printers etc.).
• Network troubleshooting (LAN / WAN).
• Software troubleshooting (windows).
• Networking (switch configuration + Cabling).
• Managing IT Technicians.
• Provide IT training to users (in Thai).
• Basic knowledge of S.A.P. (preferred but not compulsory).
• English speaking / maintaining records (preferred).