Technical Trainer
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Technical Trainer
About this position
Responsibilities
• Develop training programs (structure, content, etc.) to educate/train customers/market on ZF brands, products, ranges & future technologies
• Prepare, coordinate, support & conduct trainings, e.g., for customer events, roadshows, trade shows/exhibitions, education programs, technical product launches, industry training events, online livestreams/events, workshop events, etc.
• Support initiatives to differentiate through unique customer proximity solutions (e.g., training offers, loyalty programs, workshop concepts, etc.)
• Focus on growing technical support as key differentiator, incl. technical trainings, documentation, support, etc.
• Provide market insights & feedback to assist in developing regional training & network strategy to reach POS/POR/POD (point of sales/repair/decision), e.g., distributors, retailers, workshops/service points, fleets, others
Requirements
• In-depth knowledge of automotive systems, repair techniques, and diagnostics
• Hands-on experience in automotive market (former technician, trainer preferred)
• Ability to develop, plan, structure, execute training programs
• Confidence & experience in talking/teaching/training in front of different audiences (e.g., car drivers, technicians, workshop owners, distributors, etc.)
• Familiar with the distribution channel, wide connection & close relationship within the automotive aftermarket in ASEAN
• Solid technical background / understanding
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