PMO (Transformation)

Big C Supercenter Public Co., Ltd. (Bangkok City, Thailand)

Bangkok, Thailand

Big C Supercenter Public Company Limited is one of the leading retailers in Thailand and Southeast Asia. As a subsidiary of Berli Jucker Public Co. Ltd., one of the top 20 stock-listed Thai companies by Market Cap, we operate hypermarkets, supermarkets and convenience stores in Thailand and closely support our sister companies B’sMart in Vietnam and M-Point Mart in Laos. Big C is a true multi-format retailer: Our “Big C Supercenter” (hypermarket) and “Big C Market” (supermarket) stores offer fresh and dry food, clothing and accessories, electric appliances, and home decor and accessories; Mini Big C convenience stores provide convenience and grocery items for daily use; our Pure Pharmacy stores offer health, beauty, pharmaceutical and well-being products. Moreover, our customers can order directly on Big C Shopping Online www.bigc.co.th, we deliver all our products in 2 hours (in BKK / include fresh food) and we deliver next day or they can pick up in our stores upcountry. Our stores also provide rental spaces to 3rd party tenants. Big C operates 980 retail outlets comprising of 131 Hypermarkets, 59 Big C Markets, 464 Mini Big C stores, 142 Pure Drugstores and 184 shopping malls.

About this position

Transformation Office Executive will play a strategic leadership role, driving business transformation initiatives that align with the company’s long-term vision and objectives. This role will involve managing and implementing change processes across various departments, focusing on business transformation, operational efficiency, and business innovation. Transformation Office Executive will collaborate with the executive team to identify growth opportunities, optimize resources, and improve organizational agility.

Responsibilities

• Develop and implement a strategic transformation roadmap that aligns with the company’s objectives and growth vision.
• Lead cross-functional initiatives to streamline operations, improve efficiency, and enhance customer experience.
• Drive digital transformation projects, including the adoption of new technologies, data analytics, and automation tools.
• Collaborate closely with C-level executives to identify key areas of improvement and innovation.
• Facilitate change management processes, fostering a culture of innovation and continuous improvement.
• Oversee and manage transformation project teams, ensuring timely and effective execution.
• Measure and report on the impact of transformation initiatives, adjusting strategies as needed to ensure long-term success.
• Establish partnerships with external vendors and stakeholders to leverage new technology and best practices.

Requirements

• Master’s degree in Business Administration, Management, or a related field (or equivalent experience).
• Minimum of 10 years of experience in strategic transformation, change management, or similar roles in a large organization with over 10 years of experience in team management.
• Proven track record in leading digital and operational transformation projects.
• Strong knowledge of industry trends, emerging technologies, and best practices in business transformation.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and manage complex projects across multiple departments.
• Strong problem-solving skills with a focus on data-driven decision-making.
• Experience working with senior executives and cross-functional teams.
• Familiarity with project management tools and methodologies.
• Previous experience in a consulting firm or advisory role is highly preferred.