Process Improvement Manager (Process Development)

BHIRAJ BURI GROUP (Bangkok)

Bangkok, Thailand

Our real estate establishment has been around for over 40 years. Our core businesses consist of WORKPLACE, VENUE, TOWNSHIP,RETAIL, F&B, PARKING, and LIFESTYLE. we manage over 700,000 sq.m of commercial space. With our full range of services and business operations, We position ourselves as an asset management company focusing on commercial real estate. At BHIRAJ BURI GROUP, people are a key asset and driving forces of the organization. BHIRAJ BURI GROUP therefore recruit our staffs attentively and all selected ones will be groomed to become Cast Member; a person who is well prepared and acknowledged individuals’ role. A qualify role that you and BHIRAJ BURI GROUP select together to further develop BHIRAJ BURI GROUP to be widely accepted among international institutes. Moving forward to a professional expertise, enhance and maintain international standard. With us, a leader in international trade and exhibition industry, always welcome high talented people as well as any specialist to be a strong sustainable growth team.

About this position

At BHIRAJ BURI GROUP, we are a group of company that committed to help people fulfil they Work I Live I Play through a various of products & offering. Founded in 1960, we have grown from property development & management to people experiences management through work, live, play concept. Our team is passionate about delivery exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow.

Responsibilities

• Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Utilize process mapping, data analysis, and benchmarking techniques to understand workflow and performance metrics.
• Collaborate with stakeholders to gather input, define improvement objectives, and prioritize initiatives.
• Develop solutions and recommendations to optimize processes and achieve desired outcomes
• Support the implementation of process improvement initiatives, including defining project scope, objectives, and timelines.
• Provide assistance in change management activities to ensure successful of new processes.
• Collaborate with senior management, department heads, stakeholders, and cross-functional teams to understand business needs and requirements.
• Facilitate workshops and meetings to gather input, define improvement objectives, and gain buy-in for proposed changes.
• Ensure effective communication and alignment of process improvement initiatives with organizational strategies.
• Establish and monitor key performance indicators (KPIs) to track the impact of process improvements.
• Prepare progress reports, presentations, and dashboards to communicate results to stakeholders.
• Conduct post-implementation reviews to evaluate effectiveness and identify opportunities for further enhancement.
• Collaborate with Internal Audit Teams, Risk Management Teams and Relevant compliance teams to address governance issues and mitigate risks.

Requirements

• Bachelor’s degree in business administration, Financial, Accounting, Operations Management, Engineering, or a related field. Master’s degree preferred.
• Proven experience in business process improvement or related roles, with at least 5 years in a managerial capacity.
• Strong analytical and problem-solving skills, with proficiency in process mapping, data analysis, and root cause analysis.
• Familiarity with process improvement methodologies such as Design Thinking, Lean, Kaizen, Six Sigma, UX/UI or Agile is desirable.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization.