Senior Operations Officer

Betagro Group (Bangkok)

Bangkok

Bangkok, Thailand

Betagro Public Company Limited is a leading integrated agro-industrial and food company in Thailand. Our business covers the production and sale of animal feed, animal pharmaceuticals and supplements, livestock, swine and poultry products, eggs, related processed food products and pet food, distribution of farm equipment and related research and development. We have a vertically integrated business model that covers many aspects of the value chain for our products, from feed production, growth and sale of broodstock, commercial farming, slaughtering and processing to sales. Our efficient, high-standard production and food processing facilities, research capabilities and internal systems which monitor and control each stage of the food value chain, allow us to effectively control quality and manage costs. In addition, we are committed to producing high quality and safe products and have implemented strict biosecurity and quality control measures, guided by recognized international standards.

About this position

The Senior Operations Officer is responsible for managing partner relationships, ensuring operational efficiency, and driving business success through effective collaboration and performance analysis.

Responsibilities

• Partner Management: Provide exceptional support to existing partners to ensure smooth operation and maximum efficiency of the partner flow.
• Issue Resolution: Coordinate and address any operational issues that may arise from partner activities, ensuring timely resolution.
• Quality Control: Conduct quality checks on products leaving partner locations and ensure adherence to brand standards using internal systems.
• Order Management: Aggregate orders from various partner branches and place orders with the procurement department.
• Supplier Management: Manage procurement processes with suppliers to ensure optimal efficiency in product ordering and delivery.
• Operational Efficiency: Analyze operational issues and collaborate with partners to enhance operational efficiency.
• Cost Management: Optimize operational expenses to increase profitability for the project.
• Collaboration with Owned Stores: Coordinate and work closely with the branches of owned stores to ensure alignment and efficiency.
• Performance Analysis: Analyze, summarize, and compile performance metrics of each branch and present to team and senior management.

Requirements

• Bachelor or Master Degree in Business or related fields.
• Proven experience in operation management, preferably in the food or restaurant industry.
• Strong analytic skills with the ability to interpret data and make strategic decisions.
• Excellent leadership and communication skills, with collaborative mindset.
• Passion for delivering exceptional partner experience and driving business success.
• Ability to work collaboratively with cross-functional teams.
• Experience in managing teams is advantageous.
• Ability to work effectively under high-pressure conditions.
• Proven ability to function effectively as a team player.
• Fluency in English is required.