Sale support

Best Logistics Technology (Thailand) Co.,Ltd.

Best Logistics Technology (Thailand) Co.,Ltd. (MRT Si Iam)

MRT Si Iam

Bangkok, Thailand

Best Logistics Technology (Thailand) Co., Ltd. is multinational company which is part of Best Inc- a leading smart supply chain solutions and logistics services provider in China and Southeast Asia. Founded in 2007 in Hangzhou, Best Inc has developed a smart supply chain management technology, cross-border transportation services, warehousing solutions and express delivery services to support both B2C and B2B delivery for E-commerce businesses. With continuous growth in research and development, Best Inc is one of China’s leading private enterprises specializing in technologically enabled supply chain and express delivery business solutions provider.

About this position

The Sales Support position involves providing essential assistance to the sales team, ensuring efficient processing of sales orders, and delivering exceptional customer service to build loyalty among VIP customers.

Responsibilities

• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Process sales orders, monitor delivery timelines, and coordinate with customer service.
• Prepare sales Daily reports, and support sales events.
• Joining our team to be the first point of contact for our VIP customers, building loyalty and trust in Best business through an exceptional level of pro-active customer care.
• Pro-actively providing accurate information and guidance to our customers via voice, chat, or email.
• Advising our customers on how to use Best services and tools.
• Helping our customers resolve service-related issues and identifying optimal long-term solutions.

Requirements

• Bachelor's degree or above in any field.
• Have experience in Support sales in Logistics.
• Proficient in Microsoft office: Excel, Power point.
• Good command in English and Chinese is preferred.