Area Management
About this position
The Area Manager is responsible for managing daily operations within a specific geographic region, developing strategic plans to achieve sales targets, and leading a team to ensure excellent customer service and performance.
Responsibilities
• Manage the daily operations of our business in a specific geographic region
• Develop and implement strategic plans to achieve sales targets and increase profitability
• Manage and motivate a team of employees, including hiring, training, and performance management
• Monitor and analyze data to identify daily performance to hit KPI target
• Communicate regularly with senior management to provide updates on region performance and identify areas for improvement
• Provide excellent customer service by addressing customer complaints and resolving issues
• Collaborate with other departments to ensure the smooth flow of information and resources across the organization
Requirements
• Bachelor's degree in engineer, Logistics, business administration, management, or a related field
• 2+ years of experience in a similar role, with a track record of achieving last mile delivery and managing operations
• Experience in the express company or related field is a plus
• Proficient in Microsoft Office and other relevant software applications; Power BI is a plus
• Excellent interpersonal skills, with the ability to build strong relationships with teams, vendors, and community leaders
• Can stand by for work over time on weekends or in case have to respond to customer or solve problems sometimes
• Bilingual talent with Chinese or English skill is a plus