International Support Officer (Healthcare)
About this position
The International Support Officer (Healthcare) is responsible for managing inventory levels, processing purchase requisitions, and coordinating shipping and logistics activities to ensure efficient supply chain operations.
Responsibilities
• Monitor inventory levels based on Sales/ Marketing ‘s demand and trying to keep the stock level at the suitable level.
• Request for new vender to be created.
• Created new material codes based on the structure of each team.
• Cooperate with related teams to ensure that new material codes are ready to be used.
• Receive and review Purchase Requisitions to ensure that all related documents are included then send for authorized approval.
• Once the Purchase Requisition is approved revert to requester to proceed with Purchase Requisition in system.
• Proceed with Purchase Order issuing based on the approved Purchase Requisition and ensure the accurate of documents transactions.
• Send out the new Purchase Order to supplier and request for delivery confirmation.
• Track order status and address any issues or delays that may arise.
• Coordinate shipping and logistics activities, including scheduling pickups and deliveries.
• Prepare shipping documents and ensure compliance with regulatory requirements.
• Collaborate with freight forwarders and carriers to optimize shipping routes and minimize costs.
• Notify and provide related documents to warehouse for the coming shipment to ensure that all necessary preparation are carried out.
• Proceed on Inbounding and cooperate with warehouse to carry out Goods receipt process.
• Prepare Hedging report and send for approval for the payment for that particular shipment.
• Cooperate with Accounting and Financial teams to proceed on the payment of shipment accordingly.
• Notify supplier in case of damage goods matter and track for compensation.
Requirements
• Bachelor's degree in business administration, supply chain management, or a related field.
• Proven experience in purchasing, planning, or supply chain management.
• Strong negotiation skills and ability to build effective supplier relationships.
• Excellent organizational and multitasking abilities.
• Proficiency in inventory management software and Microsoft Office Suite.
• Knowledge of import/export regulations and shipping documentation requirements.
• Detail-oriented with a focus on accuracy and efficiency.
• Excellent communication and problem-solving skills.
• Experience with international shipping and customs clearance procedures.