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Customer Service Officer (Navanakhon Plant)

Belton Industrial (Thailand) Ltd. (Pathum Thani)
Pathumthani, Thailand 🇹🇭
Established in 1988, Belton Technology Group is ISO 9001, 14001, QS9000 certified and UL listed components and full turnkey contract manufacturer of - Flexible Printed Circuit Boards - SMT Flip Chip, PCB and FPCB Assemblies - Micro Module Packaging and Assemblies - Plastic Injection and Overmolded Components - Magnetic Coil Assemblies - Precision Machining & Autolathe Components - Precision Metal Stamping - Deep Drawn and Aluminum Extrued Components - Complete Box Build and Assemblies With in-house capabilities in Tool Design and Fabrication, Automation, Material Science Laboratory, Failure Analysis and Clean Room Components Assembly, we are able to offer vertically integrated manufacturing services to our customers, from product design, prototype samples, re-engineering cost effective manufacturing processes to on-time delivery of high quality products. We employ Six Sigma & Lean Manufacturing methodologies in our continuous quest for operation excellence. From your design to complete product build and solution, we provide a vertically integrated "one-stop-shop" solution with full turnkey design and manufacturing services.

About this position

The Customer Service Officer at Navanakhon Plant is responsible for ensuring customer satisfaction and managing customer inquiries effectively.

Responsibilities

• Provide excellent customer service to clients.
• Handle customer inquiries and complaints promptly.
• Maintain accurate records of customer interactions.
• Collaborate with other departments to resolve customer issues.
• Assist in the development of customer service policies and procedures.

Requirements

• Strong communication skills.
• Ability to work in a team environment.
• Proficient in using customer service software.
• Problem-solving skills.
• Attention to detail.

Benefits

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Huneety A.I Salary Estimate
20,000 - 35,000 THB per month