Application Specialist (Clinical)
About this position
The Application Specialist (Clinical) is responsible for training stakeholders, identifying customer needs, supporting solution implementation, and developing insights to enhance workflow and customer satisfaction.
Responsibilities
• Train customers stakeholders (technicians, radiologist, nurses and specialist) in Bayer portfolio products and solutions.
• Identify customers’ needs, stakeholders mapping and customer’s profiling.
• Support all new solutions model’s implementation at customers,
• including workflow analysis, data collection, data analysis and cocreation of solutions with customers.
• Develop knowledge and insights to customers and to internal team.
• Develop action plans to implement solutions, improve workflow, improve image acquisition, and improve conditions inside the customer.
• Coordination with sales, marketing, solution execution in time and quality required.
• Support sales team, technical team, and medical team in clinical
• activities required at customers’ and events to support sales and knowledge of Bayer Solutions.
• Develop clinical applications activities and reports with customer according to customer’s needs
Requirements
• Between 3 to 5 years of relevant working experience in Radiology industry
• Knowledge in Contrast Media, Scanners (CT, MR, Others), Injection systems, workflow in Radiology suit and patient care.
• Knowledge in PACS, RIS, and Software.
• Customer oriented, Team player, collaborative style and support to develop Solution with customers.
• Increase results in terms of sales and satisfaction with customers through excellence in clinical applications activities.
• Excellent communication and interpersonal skills, including strong English skills (spoken & written)
• Strong technical understanding of IT systems and network. Knowledge and experience in Radimetrics dose monitoring system would be high consideration.
• Able to travel across ASEAN, Hongkong, Taiwan