Assistant Manager - Head Training Refinish Coatings Asia Pacific Importers
About this position
Responsibilities
• Implement global training solutions and service packages for importer partners and bodyshop organizations, based on Asia Pacific regional and market requirements (Technical + bodyshop consultancy, internal + external).
• Implement refinish coatings product and color services training packages for targeted Asia Pacific markets (e.g., ASEAN, India, Korea).
• Implement the bodyshop consultancy program in targeted Asia Pacific markets.
• Support product demonstrations at the bodyshop, during the tender process, and at new product launch events.
• Engage with the market to understand needs and share insights with the internal commercial team and technology team responsible for importer business.
• Identify training needs for products, colors, and bodyshop consultancy for importers.
• Implement development plans for external Primary Trainers at importers, including coaching guidelines on best practices and educational methods aligned with the curriculum. Follow the guidance of Regional Trainer from Global Technology Application team.
• Implement technical skill development solutions for all customer-facing technical staff (e.g., distributors, importers, and third-party service providers) to create a scaling effect of technical field know-how, enhance efficiencies, maintain the One Voice Policy in Asia Pacific markets, and ensure effective use of products and solutions.
• Continuously develop general knowledge of relevant markets and attain exceptional skills in product and process information, technology, and knowledge transfer methods (didactics).
Requirements
• Education: Technical college, vocational school or above.
• Exceptional written and oral, presentation and communication abilities in English, other Asian language skills a plus.
• Formal educational accreditation in refinish paint application or refinish trade qualifications.
• Minimum of 5 years experience in a related automotive refinish Technical Training role.
• Formal educational accreditation in “Train-the-Trainer” qualifications.
• Ability to manage through a matrix organization.
• Ability to work autonomous and responsibly according to main tasks and objectives.
• Equip with customer centric mindset, good at communication especially with both internal stakeholders and customers.
• Expertise with Microsoft Office products.