Fraud Investigation Specialist

Bank Sahabat Sampoerna (South Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Bank Sahabat Sampoerna is a Financial Services company located in Sampoerna Strategic Square, Karet Semanggi, Jakarta Raya, Indonesia. As a Bank that is constantly striving to provide banking services and products of the best kind and tailored to the customers’ needs, we maintain a strong reciprocal relationship with our customers based on the principle of mutual respect and business ethics. Through this fruitful partnership we hope to contribute to the communities where we exist, helping to create a prosperous and equitable nation.

About this position

Bank Sahabat Sampoerna is looking for a Fraud Prevention Specialist responsible for conducting fraud investigations, ensuring compliance with procedures, and implementing anti-fraud programs.

Responsibilities

• Ensure that all indications of cases have been carried out with initial validation according to SLA targets.
• Conduct Fraud investigations in accordance with the assignment and ensure that every Fraud investigation and reporting process has been carried out in accordance with SLA procedures and targets as well as lessons learned improvement & Fraud prevention strategy.
• Monitoring the follow-up of investigation results according to the agreed time target.
• Update the Fraud log register (Fraud database) for each case handled.
• Create the implementation of anti-fraud program activities.

Requirements

• Minimum a Bachelor's Degree (S1)
• Experience as a Fraud Investigator / Auditor / Internal Control at least 3 years
• Mastering Microsoft Office (Excel, Word, Powerpoint)
• Experienced and have interview techniques for Fraud perpetrators
• Willing to be assigned out of town
• A team player, a fast learner, and have good interpersonal and communication skills
• Articulate and well-accustomed to a client-facing role