Office Building (Manager)
About this position
Responsibilities
• Oversee the daily operations of the property, including common areas, facilities, and building systems.
• Develop and implement property policies and procedures to ensure smooth operations and tenant satisfaction.
• Enforce lease agreements, handle tenant inquiries or complaints, and manage tenant relations.
• Coordinate move-ins, move-outs, and handle lease renewals or terminations.
• Ensure compliance with all applicable building codes, regulations, and safety standards.
• Develop and maintain preventative maintenance plans and schedules for the property.
• Coordinate and supervise building repairs, renovations, and routine maintenance activities.
• Manage relationships with vendors, contractors, and service providers.
• Conduct regular inspections of the property to identify maintenance needs and ensure cleanliness and orderliness.
• Assist in the preparation and management of the property's budget.
• Monitor expenses and income, and ensure cost-effective operations.
• Collect rent, maintain accurate financial records and manage delinquencies or payment issues.
• Review and negotiate contracts for property services and maintenance.
• Respond promptly and professionally to tenant needs, inquiries, and complaints.
• Establish and maintain positive relationships with tenants through regular communication and tenant appreciation programs.
• Organize and oversee tenant events or services to enhance tenant experience and community engagement.
• Ensure the building meets all safety and security standards, including fire codes and emergency procedures.
• Implement and monitor security systems, access control, and surveillance systems.
• Coordinate safety training for tenants and staff.
• Respond appropriately to emergencies or incidents in the building.
• Prepare regular reports on the building's operational and financial performance for the property owner or management team.
• Compile data on maintenance activities, tenant issues, lease renewals, and financial metrics.
• Analyze and interpret the data to identify trends, opportunities, and areas for improvement.
• Provide recommendations to the property owner on optimizing building performance, enhancing tenant satisfaction, and achieving financial goals.
• Present reports and insights to the property owner or management team in a clear and concise manner.
Requirements
• Bachelor's degree in business administration, real estate, property management, or a related field (preferred)
• Minimum 3 years proven experience in property management, building operations, or related roles
• Strong knowledge of building systems and maintenance requirements
• Excellent organizational and time management skills
• Exceptional communication and interpersonal skills
• Proficiency in property management software and MS Office suite
• Understanding of lease agreements, property laws, and regulation compliance
• Strong problem-solving and decision-making abilities
• Ability to work independently and within a team