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Channel Development Specialist (Digital & Self Service)

Bangkok Bank (Bang Rak, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Discover Bangkok Bank – Thailand’s largest commercial bank and one of the leading commercial banks in Southeast Asia. A pioneer bank with long progress of the country. Bangkok Bank has grown and matured with Thai people and their business interests and today is renowned for its size, stability and partnership approach. The bank is driving innovation in new products and services and building on its inherent scale advantages to meet the challenges of a changing financial landscape and consolidate its leadership position for the future.

About this position

Technology is changing every day and Bangkok Bank is determined to be at the forefront of these changes. Millions of customers use our multi award willing mBanking product on a daily basis. This is just the start - we are aggressively using technology to delight our customers in all segments.

Responsibilities

• Analyze and review market analysis in term of using internet- banking , mobile-banking , self-service channels such as; ATM, Cash Deposit Machine, Passbook Update etc. to expand the bank’s service and meet with customer satisfaction
• Monitor, evaluate and develop self-service channels to achieve maximum returns, allocate and manage flow of the channel to meet the most efficient and effective.

Requirements

• Bachelor’s Degree or higher in Marketing, Industrial Engineering, Operation Management, Computer Science
• At least 3 years of working experience in business process or channel development especially in banking products will be advantage
• Male must be exempt from military service
• Excellent analytical and strategic thinking
• Excellent communication, negotiation and presentation skills with creative thinking
• Good in both written and spoken in English (TOEIC Score 600 or equivalent)
• Computer literate in Microsoft Word, Excel and Power Point

Benefits

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Huneety A.I Salary Estimate
45,000 - 65,000 THB per month