Channel Development Specialist (Digital & Self Service)
About this position
Technology is changing every day and Bangkok Bank is determined to be at the forefront of these changes. Millions of customers use our multi award willing mBanking product on a daily basis. This is just the start - we are aggressively using technology to delight our customers in all segments.
Responsibilities
• Analyze and review market analysis in term of using internet- banking , mobile-banking , self-service channels such as; ATM, Cash Deposit Machine, Passbook Update etc. to expand the bank’s service and meet with customer satisfaction
• Monitor, evaluate and develop self-service channels to achieve maximum returns, allocate and manage flow of the channel to meet the most efficient and effective.
Requirements
• Bachelor’s Degree or higher in Marketing, Industrial Engineering, Operation Management, Computer Science
• At least 3 years of working experience in business process or channel development especially in banking products will be advantage
• Male must be exempt from military service
• Excellent analytical and strategic thinking
• Excellent communication, negotiation and presentation skills with creative thinking
• Good in both written and spoken in English (TOEIC Score 600 or equivalent)
• Computer literate in Microsoft Word, Excel and Power Point