Retail Manager
Bamboo Pure
Indonesia | Bali
Be among first to apply
Last updated 4 weeks ago
Bamboo Pure
Indonesia | Bali
Be among first to apply
Last updated 4 weeks ago
Bamboo Pure
Indonesia | Bali
Be among first to apply
Last updated 1 month ago
Bamboo Pure
Indonesia | Bali
Be among first to apply
Last updated 1 month ago
The Retail Manager is responsible for leading store teams, ensuring operational excellence, driving sales development, and maintaining high standards of customer service.
• Team Leadership and Development:
• Manage and lead two teams of store staff, overseeing morning and afternoon shifts.
• Develop and mentor team members to enhance their product knowledge and customer service skills.
• Ensure staff is well-equipped to handle inquiries independently, fostering a strong, customer-focused environment.
• Operational Excellence:
• Maintain and enhance the efficient operation of the store, utilizing the existing systems for financial reporting and inventory management.
• Oversee the execution of standard operating procedures (SOP) to uphold store standards, cleanliness, and appealing displays.
• Collaborate with the teams to address any operational challenges and continuously improve processes.
• Sales Development:
• Play a pivotal role in building and developing retail sales strategies to achieve store targets.
• Implement and oversee consignment agreements across Bali to expand the reach of our products.
• Collaborate with the sales manager and the team to align efforts and optimize revenue opportunities.
• Customer Service Excellence:
• Maintain a high standard of customer service by promptly addressing inquiries and concerns.
• Ensure a positive and welcoming shopping experience for customers visiting our store.
• Training and Onboarding:
• Assist in the training of new staff, ensuring a comprehensive understanding of SOP and product knowledge.
• Develop training programs to deepen staff understanding of ChopValue's products, values, and sustainability mission.
• Previous experience in retail management, with a focus on sales development.
• Proficient in spoken and written English.
• Strong communication and leadership skills.
• Proven ability to manage teams and drive operational efficiency.
PT Bamboo Pure / Ibuku is a team of designers and builders who aspire to make the most of bamboo and local talented craftspeople and young minds. We believe that bamboo’s potential is underestimated. It should be used to house many more people, especially in the tropics. We work hard to draw out beauty from this abundant wild grass. The traditional Balinese craftsmen work closely with our designers to develop a balance of ancient and new ideas. It also takes significant modern engineering to create original bamboo structures that meet our highest standards. Elora Hardy leads Ibuku’s vision and sustainable design.