Learning & Development Manager - DELONIX Hotel Karawang

Ayana resort and SPA (West Karawang, West Java, Indonesia)

West Java, Indonesia

AYANA, named after the Sanskrit word for ‘a place of refuge' is a globally respected owner and creator of iconic destinations. We believe hospitality should nurture the wellbeing of our guests and communities. That travel should bring joy, invigorate the senses and enliven the mind. And that our success depends on achieving harmony with self, others and nature. We exist to craft iconic destinations and voyages that provide exceptional service and profound inspiration to our global travelers. For every guest, a place of refuge. That is our pledge.

About this position

AYANA Hospitality is seeking a dynamic and results-oriented Learning & Development Manager for DELONIX Hotel Karawang. This key role focuses on enhancing the skills and knowledge of our team through innovative training programs tailored to our organizational objectives.

Responsibilities

• Create, implement, and maintain effective learning and development programs that align with company goals
• Conduct training needs analysis to identify gaps and opportunities for development among staff
• Facilitate engaging training sessions and workshops that cater to diverse learning styles
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments based on feedback and results
• Champion a culture of continuous improvement and professional development throughout the organization
• Support the onboarding process for new hires to ensure they are set up for success
• Manage the training budget efficiently, ensuring resources are allocated effectively
• Keep abreast of the latest trends and developments in the field of learning and development

Requirements

• A minimum of 5 years of experience in Learning & Development, preferably in the hospitality sector
• Bachelor's degree in Human Resources, Education, Business Administration, or a related field; a Master's degree is advantageous
• In-depth understanding of instructional design principles and adult learning theories
• Experience with e-learning tools and platforms, as well as Learning Management Systems (LMS)
• Exceptional interpersonal and communication skills, with a knack for engaging individuals and teams
• Strong analytical abilities to assess training effectiveness and drive continual improvement
• Proven leadership skills with the ability to guide and develop a training team
• Willingness to work in Karawang