L&D Coordinator - Riverside Golf Club
About this position
Responsibilities
• Work closely with the HR Manager in design, coordinate, and implement engaging training programs that meet the diverse needs of employees at all levels
• Conduct training needs assessments to identify gaps in employee skills and knowledge
• Organize training logistics, including scheduling, materials preparation, and participant communication
• Monitor and evaluate training effectiveness, utilizing feedback and performance metrics to enhance program offerings
• Maintain accurate training records and generate reports to track training progress and outcomes
• Collaborate with other departments to ensure training initiatives align with business objectives
• Stay up-to-date with industry trends and best practices in learning and development
• Ensuring the Learning Management System (LMS) is accessible to all staff members
• Encouraging employees to take part in online training programs
• Troubleshoot technical issues within the LMS and provide user support as needed
• Assist the HR Manager in overseeing performance management activities
Requirements
• A Bachelor's degree in Human Resources, Education, or a related field
• Minimum of 2-3 years of experience in learning and development, preferably within the hospitality industry
• Able to speak English
• Strong understanding of adult learning principles and training methodologies
• Excellent interpersonal and communication skills, with the ability to engage and motivate employees
• Proficient in using Learning Management Systems (LMS) and training technologies
• Organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
• Analytical skills to evaluate training needs and program effectiveness
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic graphic & video design software is a plus