Digital Platform Solutions Executive

AXA Insurance Public Company Limited (Pathum Wan)

Bangkok, Thailand

AXA Insurance Public Company Limited, is committed to supporting our customers to achieve stability and prosperity through providing a comprehensive range of services in motor, personal accident, travel, health, property and marine, etc. It is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community. AXA values equal employment opportunity. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our family, and to build an inclusive culture together which allows everyone to maximize their full potential.

About this position

We are seeking a Digital Platform Solution Executive to drive digital direct sales and ensure optimum digital experience for customer via online channel.

Responsibilities

• Solutions Management: Analyze and enhance business processes and tools to drive efficiency. Monitor progress and prepare data-driven reports to identify trends and recommend actionable improvements.
• Project Management: Define responsibilities for solution architects and assemble teams to optimize existing offerings or successfully launch new products.
• Platform Management: Act as a digital platform expert, ensuring optimal user experiences for www.axa.co.th. Develop and implement strategies to attract high-quality website traffic and drive conversions.
• Sales Management: Contribute to business success by analyzing data, planning, managing, and executing online sales campaigns and promotions. Support cross-selling and up-selling initiatives to enhance engagement and conversion rates.
• Customer Management: Provide support for customer requests and internal operations, ensuring seamless business processes and a superior customer experience.

Requirements

• A degree in Business Administration, Digital Marketing, Computer Science or related fields
• 3-5 years ’s experience in project management or Digital Marketing related technical experience.
• Knowledge on business tools including Google Analytics (GA4), Personalization Software, Business Intelligence, E-payment, CRM and CMS.
• Effective analytical skills.
• Excellent communication, written and verbal.