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Customer Service Executive (Contractual)

Avery Dennison (Thailand)
Avery Dennison (Thailand) (Bang Sao Thong)
Bang Sao Thong
Samut Prakan, Thailand 🇹🇭
Avery Dennison (Thailand)
Avery Dennison Corporation (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets.

About this position

You will be responsible for order processing, order follow up, product inquiries, on-time deliveries to help elevate customer satisfaction. This is a CONTRACTUAL role for 6 months.

Responsibilities

• Responsible for order processing to ensure all purchase orders are being executed promptly, customer-required delivery date/times are being met at all times.
• Sales order credit hold check, cash in advance - payment check.
• Daily email backlogs updates to customers.
• Bi-weekly indent orders updates to customers.
• Be able to provide product and quality information and excellent response to customers.
• Coordinate clearing aging inventory and slow-move inventory.
• CS support administrative tasks when needed, CS back up

Requirements

• Diploma or Bachelor’s Degree in any related fields
• 6 months - 2 years experience in customer service.
• Hands-on experience in order processing via systems is preferred.
• Experience in attending to Customer’s query and requests via email and phone is a must
• Detail-oriented with good communication and interpersonal skills to work with all levels.
• Self-initiated and able to work effectively to meet the deadlines
• Good team player and service-minded

Benefits

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Huneety A.I Salary Estimate
20,000 - 35,000 THB per month