IT Support (English Speaking)

Atlas Copco (Thailand)

Atlas Copco (Thailand) (Chachoengsao)

Chachoengsao, Thailand

Great ideas accelerate innovation. At Atlas Copco, we have been turning industrial ideas into business-critical benefits since 1873. By listening to our customers and knowing their needs, we deliver value and innovate with the future in mind. Atlas Copco is headquartered in Stockholm, Sweden, with customers in more than 180 countries. In 2022, Atlas Copco had revenues of approx. BSEK141 (13 BEUR) and about 49 000 employees at year-end.

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Job function: IT & Technical Support

Industries: Manufacturing and Production Industrial Machinery and Equipment Construction and Architecture

About this position

We are looking for a specialist to strengthen our current team with focus on customer center support for our SAP CX portfolio on a global scale. You will turn issues into opportunities for greater customer understanding and satisfaction.

Responsibilities

• Support customer center for SAP CX portfolio (Cloud for Sales, Cloud For Service, Marketing Cloud, Commerce Cloud) on a global scale.
• Act as an ambassador for the portfolio, ensuring BPX and CRM Lead community can be successful and efficient in the usage of applications.
• Investigate and understand problems users are having and get to the root causes.
• Solve problems independently or provide the right input to assist others.
• Report to the IT Team Lead CX – Sales & Marketing Applications.

Requirements

• Possess a degree from Computer Science, Engineering or related field.
• Fluent both spoken and written in English.
• Strong interest in the improvement and automation of current processes and working methods.
• Minimum five years of experience in IT support.

Benefits

Huneety A.I Salary Estimate

40,000 - 80,000 THB per month