Training, Program & Engagement Officer

ASTRO (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

ASTRO - Groceries in Minutes Indonesia's first and fastest-growing on-demand platform for groceries and essentials. Anything you need, fast. Astro is Indonesia's first quick commerce company that delivers groceries and essentials to your door within 15 minutes. 24 hours a day, 7 days a week. Our mission is to make people's lives simpler and easier by saving them time, energy, and money. Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced. Download our app now to experience and enjoy the new definition of fast! Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this position

The Training, Program & Engagement Officer is responsible for managing the preparation, implementation, and evaluation of training programs, ensuring effective learning experiences through meticulous organization and coordination.

Responsibilities

• Manage the preparation and implementation of pre- and post-training activities, ensuring seamless execution.
• Book classrooms or other appropriate venues and ensure they are properly set up for training sessions.
• Maintain a comprehensive database and accurate training records, including trainee lists, schedules, attendance sheets, and other documentation.
• Ensure timely updates and filing of training-related information for easy access and reporting.
• Prepare and distribute training materials such as instructional notes, handouts, and feedback forms.
• Organize and oversee the availability of training resources and tools needed for effective learning.
• Coordinate venue bookings, ensuring appropriate facilities are secured and equipped for training requirements.
• Monitor on-site arrangements to support smooth operations during training sessions.
• Gather, compile, and submit reports on training sessions, attendance, and feedback.
• Analyse data from training evaluations and propose actionable recommendations for improvement.
• Stay updated on best practices in training coordination and logistics management.

Requirements

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• Proven experience in training coordination, program management, or a similar role.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite and/or learning management systems.
• Excellent communication and interpersonal skills to work effectively with diverse teams.
• Ability to manage multiple responsibilities and adapt to a fast-paced environment.
• Experience in the either quick commerce, logistics and retail industries.
• Familiarity with training evaluation and feedback processes.
• Demonstrated ability to manage training logistics efficiently.