Product Manager

ASTRO (Indonesia)

DKI Jakarta, Indonesia

ASTRO - Groceries in Minutes Indonesia's first and fastest-growing on-demand platform for groceries and essentials. Anything you need, fast. Astro is Indonesia's first quick commerce company that delivers groceries and essentials to your door within 15 minutes. 24 hours a day, 7 days a week. Our mission is to make people's lives simpler and easier by saving them time, energy, and money. Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced. Download our app now to experience and enjoy the new definition of fast! Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this position

The Product Manager will focus on enhancing the buyer experience in the Astro app, particularly in the Promotional, Campaign, and Loyalty module, while ensuring high product quality and driving customer acquisition and retention.

Responsibilities

• Specifically focusing on the buyer experience in the Astro app, with emphasis on the Promotional, Campaign, and Loyalty module.
• Ensure high product quality by making informed decisions and assessing risks throughout the development process.
• Drive initiatives to boost customer acquisition and retention through innovative and effective strategies.
• Demonstrate a comprehensive grasp of financial metrics, encompassing unit economics, revenue streams, and cost structures.
• Monitor and analyze key financial metrics, including COGS and promotional costs, ensuring alignment with financial targets.
• Work closely with customer growth, operations, design, and technology teams.
• Propose well-articulated solution proposals to drive successful product development.
• Independently understand and validate buyer's pain points using qualitative and quantitative data.
• Conduct deep research and demonstrate a commitment to innovating product solutions that address customer problems.

Requirements

• Preferably Bachelor / S1 in Computer Science / Engineering.
• Working experience of min. 2 years in a product management role, develop new products from scratch on the buyer-facing platform.
• Problem solver who cares deeply about user problems and delivering value.
• Ability and willingness to dive into technical problems together with the engineers to find the root cause of a problem.
• Knowledge to get the data you need and translate them into actionable insights.
• Familiar with hypothesis-driven experimentation / A/B testing.
• A great storyteller who is able to manage communication and collaboration between different stakeholders and drive decision-making on all levels.
• Passion for building world-class customer experiences.
• Prior experience in a startup that has gone through a growth stage or at a company within a similar field.
• Strong bias for action with a hands-on mentality and stress-resistant attitude.
• Resourceful, a self-starter, and have excellent verbal, written, and interpersonal skills.
• Experience in using Jira, Confluence, Trello, and Slack.
• Fluent in English.