Treasury Ops, Associate Manager
About this position
Aspire is the leading all-in-one finance operating system for growing businesses in APAC, on a mission to reinvent business finance for a new generation of entrepreneurs and business owners. The Treasury Ops team ensures that payments are processed correctly and that client funds are reconciled and safeguarded.
Responsibilities
• Monitor, report & improve payment performance
• Investigate & process non-automated payments
• Advise & support the reconciliation on the reconciliation setup of product-specific payment flows
• Investigate and document non-reconciled transactions and ledger discrepancies, as well as suggest and align on remediative and preventive measures
• Suggest solutions to further automate & strengthen payment processing
• Draft & maintain payment SOPs
• Report on relevant payment metrics: Payment SLAs, Reconciliation rates, Reconciliation SLAs, Auto reconciliation rates, Balance discrepancies, etc.
• Work closely with Finance, Product, and other Operations teams to rally everyone around improving our payment setup & performance.
• Liaise with auditors on payment-related issues & act on their recommendations.
Requirements
• You are an expert in your domain - Minimum 5 years experience in payments; Expertise in reconciliation and settlement/payment operations
• You are detail oriented and risk averse - You investigate issues in detail and document issues accurately and comprehensively.
• You are a true owner - You are highly self-d