IT Support Staff

Asia Bandar Alam

Asia Bandar Alam (Central Jakarta, Jakarta)

DKI Jakarta, Indonesia

ABA Group was established in 2002 and has since brought delight with its selection of brands. Within 19 years of operation, ABA Group has enhanced the quality of life through partnerships with world-class brands, providing only the best ingredients to Indonesia. Consisted of PT Asia Bandar Alam and PT Asia Bandar Arta, ABA Group manages leading beauty retailers such as L`Occitane, Elemis, Bon Parfumeur, and the finest chocolate gourmet Venchi. Each brand carries distinctive expertise and maintains exclusivity as it complements one another.

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Job function: IT & Technical Support

Industries: Retail and Wholesale

About this position

The IT Support Staff position involves providing technical assistance to end-users, diagnosing and resolving issues, and maintaining system documentation.

Responsibilities

• Provide technical support to end-users for hardware, software, and network issues.
• Diagnose and resolve technical problems both on-site and remotely.
• Maintain and update system documentation and hardware inventory.
• Install, configure, and troubleshoot operating systems and software applications.
• Manage user accounts, permissions, and access control.
• Provide technical support and troubleshooting for business applications.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proficiency in Windows/Linux/Mac OS, networking basics (TCP/IP), and ticketing systems.
• Strong analytical and problem-solving skills.
• Experience with ERP, CRM, or other enterprise applications.
• 1-3 years of experience in a similar role.
• Good communication and teamwork abilities.

Benefits

Huneety A.I Salary Estimate

5,000,000 - 10,000,000 IDR per month