Careers & Jobs at ARK INSIGHTS CO., LTD.

Sales Account Manager (IT, Telecommunication)

ARK INSIGHTS CO., LTD.

ARK INSIGHTS CO., LTD. (Huai Khwang)

Huai Khwang

Bangkok, Thailand

Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Center Outsourcing. The Call Center is at the heart of your business. It is therefore essential that you eliminate downtime and boost performance. We recognize that a good design alone is simply not enough. Our services and facilities are a force multiplier that you can use to get the most out of your Call Center investment.

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Job function: Sales & Business Development

Industries: Human Resources and Personnel

About this position

The Sales Account Manager (IT, Telecommunication) is responsible for enhancing sales staff capabilities, servicing existing accounts, establishing new accounts, and maintaining professional knowledge to meet sales goals.

Responsibilities

• Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Requirements

• Bachelor's Degree or Master's Degree in IT, Telecommunications or any related fields.
• 3-5 years of experience in sales management.
• Experience in sale planning and execution. Knowledge of contracting.
• Excellent interpersonal, team-working and presentation skills.
• Extensive experience in all aspects of Supplier Relationship Management.
• Strong understanding of customer and market dynamics and requirements.
• Willingness to travel and work in a global team of professionals.
• Good command of written and spoken English.
• Ability to start work immediately is a plus.
• If have experience in Contact Center Solution (AVAYA, Cisco, Aspect) will be advantage.

Benefits

Huneety A.I Salary Estimate

50,000 - 85,000 THB per month

ARK INSIGHTS CO., LTD.

5 jobs

List of jobs found:

Sales Account Manager (IT, Telecommunication)

System Engineer

Project Manager (IT Network Solution, Contact center)

Operation Support Manager ( IT Manager )

Developer

Sales Account Manager (IT, Telecommunication)

About this position

Responsibilities

Requirements

Benefits

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About ARK INSIGHTS CO., LTD.