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About this position

To sustain the company's growth and expand our services, we are currently looking for a Policy Administrator. You will work at a regional level and enjoy multicultural teamwork. You will coordinate with many departments/relevant stakeholders in the company as you’re in the middle of the process. It’s a shortcut to learning all the health insurance process at once!

Responsibilities

• Assess information from the application for policy reinstatement for completeness and accuracy
• Issue Medical insurance policies for clients
• Understand the client’s needs, eligibility, and coverage and provide quality assistance service
• Manage proactively the policy issuance case using our system and communicate with all relevant departments
• Provide clients with quality advice and make helpful recommendations

Requirements

• Bachelor’s degree in any field
• A first relevant experience in health insurance would be a strong plus
• Communication in English must be very fluid as there will be plenty of exchange with international colleagues and clients
• Excellent oral communication, interpersonal and analytical skills
• Customer-oriented, problem-solving, and multitasking
• Able to adapt to a fast-paced work environment
• Knowledge of Computer PC, MS-office, Internet, E-mail

Benefits